For property & general managers
Commercial HVAC Support
Licensed, insured, and set up to work the way property managers actually need us to — COI on file before we start, a single intake form instead of phone tag, and communication tailored to how your team runs.
COI on request
Certificate of Insurance issued before work begins, with your entity named as additional insured when required.
License verified
Master HVAC (MHVA) and Virginia contractor license, current and available for your vendor file.
W-9 & vendor onboarding
W-9, insurance certificates, and license documentation sent same-day so we can be approved before the first call.
Background checked
Owner-operated and background verified — you know exactly who is entering your buildings and units.
Built for how you actually work
Most property managers do not need a bigger HVAC company. They need one that answers the phone, shows up when it says it will, documents what it did, and does not pad the invoice on a unit that only needed a capacitor.
Freedom Heating & Cooling is owner-operated, which means you deal with the same person who does the diagnosis — not a dispatcher, a salesperson, and then a tech who has never seen the property. For portfolios across Prince William and Fairfax County, that continuity is the whole point.
One point of contact
Direct line to the owner. No ticket queues, no repeating the history of the same rooftop unit every time.
Documented visits
Written findings, photos where they matter, and clear recommendations you can forward to ownership without translating.
Streamlined intake
One form on our Lakehouse AI platform. Submit the property, unit, and issue — scheduling and updates flow from there.
Repair-first, honestly
We tell you when a unit has years left and when it genuinely does not. Capital planning gets easier when the diagnosis is straight.
How intake and communication work
We run our field service operations on Lakehouse AI. In practice that means you get a single intake form instead of a phone-tag chain — submit the property, unit, and issue, and the job is scheduled, tracked, and communicated from there without anyone having to chase anyone.
It also means we can tailor communication to how your team actually operates. Some managers want us talking directly to residents and handling the whole access conversation. Others want us to stay entirely on their side and simply be assigned to a job. Both work — you tell us which, and that becomes the default for your properties.
We handle the resident
Assign us the job and step back. We contact the resident, set the access window, complete the work, and report back to you when it is done.
Best when your team is stretched and you want the whole thread off your desk.
You stay the point of contact
We coordinate only with your team. You schedule access with residents; we show up, do the work, and send findings straight to you.
Best when resident communication is governed by your own policies or software.
What the intake form gives you
One submission per job. Property, unit, issue, and access notes captured up front — no back-and-forth to figure out what is actually broken.
Tracked from request to close. Every job carries its own history, so nothing gets lost between an email thread and a voicemail.
Documented outcomes. Findings and recommendations come back in writing, ready to forward to ownership.
Shareable across your team. Anyone on your staff can submit — the job still routes to the same place and the same person.
Properties we support
We focus on light commercial and multi-unit residential — the work where responsiveness and honest diagnosis matter more than a national account structure.
Scope of work
Property manager FAQs
Can you provide a Certificate of Insurance?
Yes. We carry general liability and workers’ compensation coverage and can issue a COI naming your management company or ownership entity as additional insured. Send us the requirements and we will have it to you before the first visit.
What do you need to get set up as an approved vendor?
Typically a W-9, our COI, and a copy of our Virginia contractor and Master HVAC license. We can send all three the same day you ask — call +1(571)-677-4798 or use the contact form.
Do you coordinate access with tenants directly?
Whichever you prefer. We can contact the resident, set the window, complete the work, and confirm back to you — or stay entirely on your side and let your team own resident communication. You set the default once and we follow it on every job.
How do we submit a job?
Through our intake form, which runs on our field service platform, Lakehouse AI. Anyone on your team can submit it, and the job routes to the same place every time — no phone tag, no lost email threads. You can also call +1(571)-677-4798 if you would rather talk it through.
Do you offer maintenance contracts for multiple units?
Yes. Seasonal preventive maintenance across a portfolio is one of the most cost-effective things a manager can do — it catches failures before they become emergency calls and tenant complaints. Call us with your unit count and we will put together a plan.
How do you handle invoicing for managed properties?
Itemized invoices per property or per unit, however your accounting needs them broken out. Pricing is approved before work starts, so what you approve is what you are billed.
What areas do you cover for commercial work?
The same footprint as our residential work — Prince William, Fairfax, and Stafford County. See the full service area list.
Get set up as a vendor
Send us your vendor requirements and we'll return the COI, W-9, and license documentation the same day.